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In this episode, we learn that Monica (Roma Downey) has always wanted to be a singer, but her voice is so hideous that she was kicked out of the Heavenly Choir eons ago. Thus when she is assigned to straighten out the life of Alice (Charlotte Church), a 13-year-old girl who possesses a exquisite singing voice, Monica is consumed by jealousy. What really sticks in our heroine's craw is the fact that Alice is nasty, rude, and totally unappreciative of her special gift. As a result, Monica turns the assignment down flat--and gets herself in hot water with her Higher-Ups. Appearing in this episode as a motley crew of street performers is 'N Sync.