AllMovie FAQ

What is this site all about?

AllMovie is a comprehensive and in-depth resource for finding out more about the movies, actors and filmmakers you love. We offer different ways for our users to explore and discover all kinds of cool info about movies including keeping up-to-date on new release information, browsing filmographies, rating your favorite films and reading what our editors have to say.

BACK TO TOP

What is the value of registering with AllMovie? Why would I create a login and password?

By creating an account with us, youĂ­ll have the opportunity to "Favorite" your favorite movies and filmmakers, as well as being able to rate movies (1 star for something you hated, 5 stars for something you loved).

BACK TO TOP

I've rated some movies and favorited some people. In the words of Edwin Starr: what is it good for?

Rating movies and marking filmmakers and actors as your "Favorites" all factor into giving you personalized recommendations for more movies you may be interested in. There are so many films out there, it can be difficult to wade through it all to find the stuff worth checking out. By letting us know some of your likes and dislikes, we can start offering suggestions in the Recommendations For You section.

BACK TO TOP

I'd like to see what I've rated or marked as a favorite, where can I do that?

As of now, you'll need to click on your name in the upper right corner (if you're logged in), and then look at the information on those pages.

BACK TO TOP

Why are there ads on the site?

AllMovie is a free site that relies on ad revenue in order to help keep the lights on. We're trying to keep the ads relevant to movie fans so that they don't seem too intrusive.

BACK TO TOP

What is the difference between Movies and Releases?

Movies should be thought of as the "Work" and Releases should be thought of as the specific "Products" that are sold (like DVDs and Blu-Ray Discs). So something like the filmed work "Citizen Kane" that came out in theaters in 1941 would be a "Movie" and the "80th Anniversary Boxed Set" DVD version that came out and was available on store shelves would be a "Release".

BACK TO TOP

What about TV information?

We have some TV information focused around DVD releases of TV series and we also have a cool sister site called Sidereel that allows you to find and watch TV shows as well as getting more info on when shows are airing.

BACK TO TOP

You know what would be cool on the site? This thing I just thought of. How can I submit a feature request for something I'd like to see on AllMovie?

Feature requests or any feedback can be sent here or by following us and posting your idea on Facebook.

BACK TO TOP

I noticed something is missing. How can I submit a correction?

Errors to written content like reviews and biographies, tagged metadata like Genres, Styles, Moods, Themes and Similar Movies, as well as information about credits, movie posters and trailers are on the end of our data provider, Tivo. You may submit artist- and movie-related corrections to Tivo editors using Submit Corrections links available in the sidebar on artist and movie pages, and corrections related to other types of data via our feedback form.

Tivo prides themselves on accuracy, so please include your information source in your submission. Please do not contact AllMovie about the status of data corrections; we don't control which data is corrected or how long it takes to apply corrections, and we can't move up your correction in priority or within a specific time frame. Tivo appreciates the time you take to send this information to them, but due to the immense volume of correspondence they receive, they're unable to directly respond to most of your submissions.

BACK TO TOP

Can I submit a DVD or Movie information to you so it will show up on the site?

Yes please. See the details on our Product Submissions page.

BACK TO TOP

What does an AllMovie subscription offer? Can I remove Ads?

By subscribing to support AllMovie you receive a number of benefits including an ad-free experience, the website loading faster, and you'll get a warm feeling knowing that you're helping to support a site that has been providing movie information for decades. More detail is available on our subscribe page.

AllMovie uses Stripe and PayPal to manage the payment side of things. We don't hang onto your credit card information.

Payment is $12 USD for one entire year. We are not doing recurring payments at this time, but we notify you on the site when your subscription is nearly expired.

If you'd like to subscribe for an additional year, visit the Paid Subscription page in your user account and enter in your credit card information again.

If your credit card has a charge listed as "Netaktion" it is because you have signed up to become an AllMovie Subscriber to receive an ad-free and faster AllMovie experience.

As is stated in our Terms of Service (section 3.5), we are unable to provide refunds on annual subscriptions after purchase.

There are some things to note:

Becoming a subscriber does not give access to stream movies, to upload movies, download movies, or alter the editorial content (reviews and release dates) provided on AllMovie.

Subscribing does not guarantee uptime or that the site will never have hiccups. If the site craps out, we're all in the same boat.

BACK TO TOP

I am a subscriber, why am I still seeing ads?

It could be any number of things:

If you've just logged in, your browser may still be caching the pages you've already been to. Try doing a hard refresh of the page or clearing your browser cache.

Make sure you're logged in and your subscription has not expired.

A couple of other things to troubleshoot the issue:

  1. Are you seeing ads while logged in and visiting a page you've never been before?
    Like this random page: https://www.allmovie.com/movie/random-v548291
  2. Do you get ads if you are logged in and add a "?test" to the end of the URL and hit enter?
    Or follow this link: https://www.allmovie.com?test
  3. Do you get ads if you log in on a different browser?

BACK TO TOP

What is Scroll? Do they remove ads and trackers from AllMovie?

Scroll, an online membership program which removes ads from AllMovie (as well as from sites like AllMusic, SideReel, The Verge, Vox, Gizmodo, Slate, The Onion, The Atlantic and many others). With Scroll, users pay $5/month and receive an ad-free reading experience on hundreds of sites, which allows pages on AllMovie load faster and with fewer trackers. Then Scroll distributes that money back to the sites you visit the most.

Help us by supporting AllMovie and allowing us all to build a better internet by signing up at Scroll.

BACK TO TOP