AllMovie

In the series' 200th episode, the employees of Piltdown and Sons, a small Manhattan watchmakers shop, are informed on Christmas Eve that the shop is closing and they will all be out of work. Their last assignment is to repair a pocket watch found in the rubble of the Twin Towers after 9/11, and return the timepiece to the owners' widow before Christmas. Appearing on the scene as the shop's financial adviser, Gloria (Valerie Bertinelli) is quick to see that the story's ending will be an unhappy one unless the disgruntled employees can set aside their own anger and bitterness in order to bring a small ray of hope to someone even worse off than themselves.