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Drew (Drew Carey) finally manages to halt Mr. Wick's ruthless firing spree by proposing a more humane downsizing plan. Unfortunately, Drew's strategy results in the dismissal of a guy named Trent (Mark Benninghoffen), who happens to be the fiancee of Drew's former girlfriend Lisa (Katey Selverstone, in her final series appearance)--who in turns jumps to the conclusion that Drew is merely trying to get even with her. Elsewhere, Lewis (Ryan Stiles) and Oswald (Diedrich Bader) pad their incomes by taking temp jobs as elves for a drunken and abusive department-store Santa (Ben Slack), who saves his most obstreperous behavior until the very end (HIS very end, that is).