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Figuring that Laura (Mary Tyler Moore) could use some extra help around the house, Rob (Dick Van Dyke) hires a Spanish maid named Maria, sight unseen. The trouble begins when Maria (Miriam Colon) shows up at the Petrie house with her broken arm in a sling -- and to make matters dicier, she can't speak a word of English. When Rob calls the agency for a replacement, he discovers that Maria will be sent back to Spain if she doesn't keep her job. As it turns out, though Maria is a flop as a maid, she possesses one unique talent that will pave the way for a happy ending.