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An elderly widow and a young would-be author strike up an unlikely friendship in this comedy drama. Mrs. Palfrey (Joan Plowright) has been uneasy since the death of her husband, and she decides to move from her long-time home in Scotland to London so she can be closer to her grandson Desmond (Lorcan O'Toole). Mrs. Palfrey settles into the Claremont Hotel, a shabby residential inn for senior citizens that has seen better days. She tries to contact Desmond, but isn't able to get in touch with him, and at first she has a hard time relating to the other folks at the Claremont, especially friendly busybody Mrs. Arbuthnot (Anna Massey). Lonely and out of sorts, Mrs. Palfrey goes out for a walk one day and takes a nasty spill after losing her balance. Ludovic Meyer (Rupert Friend), a struggling writer in his mid-twenties, finds Mrs. Palfrey on the pavement and helps her, taking her back to her room and making sure she's OK. The two strike up a conversation and discover they have a surprisingly amount in common. A friendship grows between them, even though Mrs. Palfrey asks Ludovic to pose as her absent grandson so her neighbors will stop asking questions about him. Mrs. Palfrey even gives her new friend romantic advice, encouraging Ludovic to ask a pretty girl he meets at the video store out on a date. Based on a novel by the British author Elizabeth Taylor, Mrs. Palfrey at the Claremont was directed by Dan Ireland.