AllMovie

This instructional video features lessons from experts on mastering the Microsoft Outlook 97 business network software program. The instructors are Tom Jaffee and Keith White, two former Windows product managers at Microsoft who are now certified Microsoft product specialists. They trained Microsoft's sales force and over 100,000 Microsoft customers in the use of Windows products. Here Jaffee and White explain to viewers not only how to use the program, but also the most efficient ways of using it. The tape includes instruction regarding how to communicate using electronic mail, manage a calendar, schedule tasks for oneself and others, organize projects and the tasks to complete them, create and find contacts, and maintain a journal of meetings and phone calls.