Synopsis by Mark Deming
A woman discovers that an old hotel hides some unexpected secrets in this psychological thriller. Irene (Franziska Weisz) is hired as a desk clerk at a luxury hotel in Austria following the disappearance of Eva Stein, who had previously held the position. Having moved to the city to take the job, Irene takes a room in the hotel for the meantime, and is eager to learn more about her new home and business, though her boss Kros (Peter Strauss) seems curiously guarded about what goes on at the hotel. Though Irene makes friends with some of the staff members, she still spends a great deal of her time trying to uncover the mysteries of the building, and when she discovers a pair of Eva Stein's glasses, she begins to wonder if the girl ever went missing at all or if she might still be on the premises somewhere. Hotel was screened as part of the "Un Certain Regard" series at the 2004 Cannes Film Festival.
disappearance, fear, hotel, mystery [enigma], receptionist, secrets, woods [place]