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This episode focuses on the recurring character of housekeeper Emily Turner, played by the inimitable Nancy Walker). Even while trying to play matchmaker between butler Mr. French and nanny Miss Haversham (Heather Angel), Emily turns thumbs-down on a potential romance between her own Jim (Peter Duryea) and Cissy (Kathy Turner). The Davis family is angry about this, believing that Emily is putting herself down by thinking that Jim isn't good enough for Cissy...but strangely, the opposite turns out to be the case!