This documentary, part of the A&E Investigative Reports series, goes inside the world of the negotiators from the New York Police Department Hostage Negotiations Team. Narrated by series producer and host Bill Kurtis, this episode features exclusive information on the day-to-day world of these men and women who save many lives each year by knowing what to say and what not to say. Investigative Reports captures every second of their day on tape, from the first call to the last. The rigorous physical and psychological training these men and women endure is also depicted in the program. With over 100 cases each year, the NYPD Hostage Negotiation Team has to be prepared for anything and interviews with some of these negotiators highlight their more emotional personal experiences on the job.
by Cecilia Cygnar
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