Synopsis by Hal Erickson
After an argument at the diner, Alice (Linda Lavin) suggests a psychological experiment that will allow the employees to air their petty differences. The plan involves "role reversal", with Alice pretending to be Flo (Polly Holliday), Mel (Vic Tayback) pretending to be Vera (Beth Howland) and so on. As a result, what began as a minor skirmish ends up as full-scale warfare! (Note: although the original TV Guide synopsis lists Avery Schreiber in the role of Dr. Turner, Schreiber does not appear).